Shipping policy
Shipping Policy
All items are shipped from Japan.
We offer worldwide shipping. Orders are typically processed within 2–5 business days after payment is confirmed.
Each item is carefully inspected and securely packaged before shipment, especially due to the fragile and one-of-a-kind nature of vintage ceramics.
Estimated Delivery Times:
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Asia: 3–7 business days
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North America: 5–10 business days
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Europe: 5–12 business days
Please note that delivery times may vary depending on customs clearance and local postal services.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order details.
Customs & Duties
International orders may be subject to customs duties and import taxes, which are the responsibility of the customer.
Tracking
Once your order has been shipped, a tracking number will be provided via email.
If you have any questions regarding shipping, please contact us at:
heziqian@joko-international.com